Servicing NC Triangle & Surrounding Areas

24/7 – Emergency on Call!

Plumbing Company in Chapel Hill, North Carolina

Honest Plumbing You Can Trust

Peace of mind knowing your plumbing is handled with honesty, expertise, and care.

Call For ServiceServices

Do you need help? Request a call Back.

With Water Experts, never worry about a rushed job, low-quality work, or a surprise bill!

Owner of Water Experts LLC

Meet Shane Ball

With over 20 years of plumbing experience right here in Chapel Hill and Orange County, I’ve built my business on honesty, transparency, and quality workmanship.

When you call Water Experts, you get me — not a random contractor. I take the time to explain what’s going on, walk you through your options, and make sure the job is done right the first time.

As a licensed plumber in North Carolina – I come fully equipped for both residential and commercial plumbing services.

Our Process

How It Works

Scheduling

Call and schedule a time that works best for your schedule.
We have a 100% show-up rate!

Build Trust

I arrive and perform a thorough evaluation, explaining everything clearly.

Complete Work

I complete the repair or installation with expert care so you have peace of mind.

Years Experience

%

Upfront Pricing

Emergency Service

Our Services

We Can Find Out Why, And Fix The Problem.

General Plumbing Repairs

Quick fixes for leaks, clogs, faucets, toilets, and pipes to restore flow across your entire house.

Water Quality Solutions

Improve taste, purity, and safety with water filtration, softeners, and treatments.

Water Heater Repair & Install

Install, repair, and maintain tank or tankless units for reliable hot water for around-the-clock access.

Fuel Piping Services

Licensed for safe installation, testing, and repair of residential and business gas lines.

Sewer Line Repair and Replacement

We clean, unclog, and repair drain and sewer lines to restore flow efficiently.

Fixture & Appliance Installation

We install sinks, showers, dishwashers, disposals, and more with care, making sure it’s done right the first time.

24/7 Available for Emergency

Our team is on call day and night to handle plumbing and heating emergencies.

24/7 Available for Emergency

Our team is on call day and night to handle plumbing and heating emergencies.

What Our Customers Say

Shane handled everything very calmly. He explained things clearly and didn’t try to sell me anything I didn’t need. He was a big help and we will definitely use him for any future plumbing needs.

 

Happy Customer | Elizabeth S.
Recently my hot water heater started going crazy. A neighbor recommended Water Experts, Shane came out, looked things over and explained what was going on in a way that actually made sense to me. He fixed the issue quickly and even showed me how to make small adjustments on my own. I appreciate how straightforward and respectful he was throughout the process.

 

Happy Customer | Marcus F.
I’ve dealt with a lot of contractors over the years, most of the time you end up wondering what you paid for… Not this time. Shane showed up when he said he would, didn’t talk circles around me, and got the job done right. Already passed his number on to two neighbors.

 

Happy Customer | Brian P.
The water pressure in our shower dropped off out of nowhere. I called around and Shane was the only one who didn’t make me feel rushed on the phone. He came out the next day, found the issue, and had it fixed without trying to talk me into replacing the whole system. I felt like I was dealing with someone who actually cared about the work.

 

Happy Customer | Linda T.

Customer Resources

Plumbing Tips & Insights

Want more tips? Ask Shane during your service – he’ll walk you through what’s going on and how to prevent future problems.

Main Shut-Off Valve

Know where it is and why it matters in emergencies.

Signs of Hidden Leaks

Watch for soft spots, high bills, or mold.

Don't Ignore Small Drips

They often signal a bigger issue and can go undetected.